Report Abuse Policy

OfferGenz is committed to providing a safe, ethical, and compliant environment for both advertisers and publishers. We take abuse, fraud, and violations of our Terms and Conditions seriously. If you believe any user of the OfferGenz network has engaged in abusive or fraudulent activities, we encourage you to report it to us.

1. What Constitutes Abuse

Abuse in the context of OfferGenz includes, but is not limited to:

• Fraudulent activities such as fake leads, bot traffic, cookie stuffing, or click fraud.
• Misleading or deceptive promotions by publishers.
• Spam including unauthorized or unsolicited email or SMS marketing.
• Inappropriate content including the promotion of illegal, offensive, or prohibited products/services.
• Data misuse such as unauthorized sharing or collection of personal information.
• Copyright infringement or use of intellectual property without permission.

2. How to Report Abuse

If you encounter any abuse or suspect fraudulent activity, please report it to us through the following channels:

• Email: [Insert Contact Email]
• Contact Form: [Insert Link to Contact Form]
• Phone: [Insert Phone Number, if applicable]

When reporting, please include as much detail as possible, such as:

• The URL of the offending website or landing page.
• The publisher or advertiser’s name or ID.
• A description of the abusive activity.
• Any evidence or screenshots of the abuse.

3. OfferGenz Response

Once a report is submitted, OfferGenz will take the following steps:

1. Investigation: We will review the report and conduct an internal investigation. This may involve reviewing traffic, leads, promotional materials, and any other relevant data.
2. Action: If abuse is confirmed, we may take the following actions:
   • Suspension or termination of the offending account.
   • Reversal of payments for fraudulent activity.
   • Legal action if necessary.

We will strive to complete investigations as quickly as possible, but the complexity of the case may affect the time required for resolution.

4. Confidentiality

All abuse reports will be treated confidentially. We will not disclose your identity to the user being reported, unless required by law.

5. False Reporting

Knowingly submitting false abuse reports is a violation of our Terms and Conditions and may result in the suspension or termination of your account.

6. Appeals

If your account has been affected due to a report of abuse, you have the right to appeal. To do so, please contact us at [Insert Contact Email] with details of the issue, and we will review your case.